Terms & Conditions
These Terms and Conditions are entered into by and between you (“Client” or “You”) and This is Co. Pty Ltd and Carinda Gosling (“Company”, “we”, or “us”). By enrolling in the Scalable Business School and Society Joint Membership (the “Programme”), you agree to be bound by these Terms and Conditions, along with the Company’s Terms of Use, Privacy Policy, and Disclaimer, which are incorporated by reference.
The Membership combines access to the Scalable Business School (the “School”) and the Scalable Business Society (the “Society”) into one integrated programme.
The Company agrees to provide you with access to the Programme, which includes:
Access to the School Curriculum – educational materials, lessons, worksheets, forms, checklists, and resources made available in the Programme Area.
Access to the Society Community – entry into the private group (currently hosted on Facebook) to connect with other members, ask questions, and receive peer support.
Group Q&A Calls/Sessions – scheduled calls where members may ask questions. Occasionally a session may be cancelled or rescheduled, and the Company will provide notice and replacement where possible.
Bonuses – any bonuses advertised at the time of enrolment. Bonuses may change from time to time, but you are entitled only to the bonuses that were specifically offered when you joined.
Your access to these features is conditional upon your Membership being active and in good standing.
The Company’s Terms of Use, Privacy Policy, and Disclaimer are incorporated into this Agreement by reference. If there is any conflict between those policies and this Agreement, this Agreement shall prevail.
Nothing in this Agreement shall be construed to create a partnership, joint venture, employment, or agency relationship. The Company provides educational and informational services only. Any interactions with instructors or other members are not to be taken as professional, legal, financial, medical, tax, therapeutic, or other regulated advice.
The Client understands that:
The Company is not your employee, agent, lawyer, doctor, therapist, accountant, or financial advisor.
The Company does not guarantee business management services, publicity, introductions, or direct results.
Your participation in the Programme is for educational purposes and you remain responsible for your own results and decisions.
Initial Payment – You pay for your first month of Membership at the time of enrolment. This payment is always due and is not waived under any circumstances.
30 Day Love It or Leave Clause – During the first 30 days after enrolment, you may decide the Programme is not for you. If you cancel within this period, your Membership will end at the close of your first paid month. You will not be charged again, and no further commitment is required.
12 Month Minimum Term – If you continue past the first 30 days, you are committing to a total of 12 months. This means you agree to pay the initial payment plus 11 additional consecutive monthly payments (or the equivalent annual plan, if you chose that option).
Ongoing Access after 12 Months – After completing the Minimum Term, your Membership continues on a rolling month-to-month basis until cancelled in accordance with the Cancellation Policy below.
No Retention on Leaving – When your Membership ends (whether by cancellation, non-payment, or otherwise), your access to the School, Society, Programme Area, group replays, and resources ends immediately at the close of your last paid period. You may not retain or continue to use course content, recordings, templates, or other Programme resources once your Membership ends.
Pricing – Membership fees are as advertised at the time of enrolment. All prices are in US Dollars (USD) unless stated otherwise.
Payment Options – You may choose monthly payments or annual payments (where offered). If you select monthly billing, you agree to the first payment immediately and then 11 further monthly payments (after the Love It or Leave period). If you select annual billing, you agree to a single upfront payment covering the full 12 months.
Payment Authorisation – By enrolling, you authorise the Company to charge your nominated payment method automatically for each instalment as it becomes due.
Locked-In Pricing – Your Membership fee is locked in at the rate you joined. As long as you maintain an active Membership without cancelling, your payments will not increase even if the price rises for new members. If you cancel and later rejoin, you will pay the then-current advertised rate.
Failed Payments – If a payment fails, your access may be suspended until payment is corrected. We may attempt to collect the payment multiple times. Continued non-payment may result in termination of access and referral to a collections agency.
The Company provides a 30 Day Love It or Leave guarantee as described above.
If you cancel during the first 30 days, you will only pay for the first month (which you have already paid), and no further payments will be charged.
After the first 30 days, no refunds are available and you remain responsible for completing all payments in your 12-month commitment.
No refunds are given for partial months, unused resources, lack of participation, or changes in your personal circumstances.
Programme Area – You will be given access to a members-only Programme Area where lessons, materials, and updates are provided. Access is granted only while your Membership is active.
Community Group – The Company will maintain a private group space (currently Facebook) for Members. This space is intended for peer connection and discussion. The Company may participate in the group but makes no guarantee of individual support outside of what is expressly stated at enrolment.
Rules – You must follow the rules of the community group. Breaches (including spamming, harassment, or inappropriate behaviour) may result in removal from the group without refund. Only one personal Facebook account per Membership will be granted access.
Support Boundaries – Support provided by the Company is limited to businesses directly owned and operated by the Member. We do not provide support to Members offering services to third parties or managing businesses on behalf of others.
All content provided within the Programme – including but not limited to lessons, text, graphics, logos, images, videos, audio recordings, templates, forms, documents, and any software – is the property of the Company or its licensors and is protected by copyright and intellectual property law.
You are granted a single-user, non-exclusive, non-transferable, revocable licence to use Programme materials while your Membership is active.
You may not copy, reproduce, publish, transmit, distribute, sell, licence, rent, create derivative works, or otherwise exploit any of the content in whole or in part.
Programme content is not for resale or redistribution.
Sharing login details, downloads, or group access with non-members is strictly prohibited.
Infringement of intellectual property will result in immediate termination of your Membership without refund, and may result in legal action.
The Company respects the privacy of its Members and will not disclose information you provide except as required by law or as set out in this Agreement.
By joining the Programme, you agree:
To respect the privacy of other Members and not to disclose their information outside the Programme without their written consent.
To respect the Company’s confidential information, including proprietary methods, processes, frameworks, and strategies, and not to share these outside the Programme.
That the Programme and all materials provided contain the Company’s proprietary and confidential information, and you must not use, copy, or disclose this information other than as expressly authorised.
If you breach confidentiality obligations, the Company reserves the right to terminate your Membership immediately without refund.
By providing feedback, testimonials, or other submissions (including audio, video, or written content) in connection with the Programme, you grant the Company a worldwide, royalty-free, perpetual licence to use your Submissions for marketing, promotional, and educational purposes.
The Company may record group calls and sessions. By participating, you consent to being recorded. Recordings may be used for current and future Members or marketing purposes.
Testimonials (including emails, social media posts, or comments made in the group) may be used by the Company in promotional materials. You may request removal by emailing [email protected], and the Company will act where reasonably practicable.
You warrant that any content you submit does not infringe the rights of any third party.
By participating in the Programme, you accept full personal responsibility for your actions, decisions, and results. You agree and acknowledge that:
The Company has not made, does not make, and will not make any guarantees about results, income, or outcomes from your participation.
You alone are responsible for your results, which depend on your individual effort, dedication, skills, financial position, knowledge, and external circumstances.
You are responsible for using your own judgment and conducting due diligence before implementing any advice, strategies, or recommendations from the Programme.
You agree that any actions you take are at your own risk and that you are solely responsible for any harm, loss, or damage you suffer, whether tangible or intangible, financial or otherwise, resulting from your participation in the Programme.
You acknowledge that past results of other clients or members do not guarantee similar results for you or anyone else.
You agree that the Company is not responsible or liable for your actions, decisions, or results, whether you act on the information provided or fail to act on it.
The Programme is for educational and informational purposes only. It does not constitute professional advice of any kind.
The Company makes no representations or warranties regarding the accuracy, reliability, or completeness of any information provided in the Programme.
All information is provided “as is” without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, or non-infringement.
Forward-looking statements and income claims are opinions only and not guarantees of actual performance.
The Company does not position the Programme as a “get rich scheme.”
There is no guarantee that you will earn any money using the techniques, strategies, or ideas taught. Examples provided (whether in training, case studies, testimonials, or marketing) are not to be interpreted as a promise or guarantee of earnings.
Your level of success depends on many factors including your own effort, dedication, background, finances, knowledge, and skills. These factors differ for each individual, and the Company cannot and does not guarantee your success or income level.
Past results of other members or clients are not indicative of future outcomes.
Any forward-looking statements in the Programme or related materials are intended only to express an opinion of potential outcomes. They are not guarantees or promises of actual results. You should not rely on them as predictions of what will happen.
You agree to absolve and do hereby absolve the Company of any and all liability or loss that you or any person or entity associated with you may suffer or incur as a result of use of the Program and/or any information and resources contained in the Program. You agree that the Company shall not be liable to you for any type of damages, including direct, indirect, special, incidental, equitable, or consequential loss or damages for use of the Program.
The information, software, products, and service included or available through the Program may include inaccuracies or typographical errors. Changes are periodically added to the information in the Program. The Company and/or its suppliers may make improvements and/or changes in the Program at any time.
The Company and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services, and related graphics contained in the Program for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services, and related graphics are provided “as is” without warranty or condition of any kind. The Company and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services, and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement.
To the maximum extent permitted by applicable law, in no event shall the Company and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data, or profits arising out of or in any way connected with the use or performance of the Program, with the delay or inability to use the Program or related service, the provision of or failure to provide services, or for any information, software, products, services, and related graphics obtained through the Program, or otherwise arising out of the use of the Program, whether based on contract, tort, negligence, strict liability, or otherwise, even if the Company or any of its suppliers has been advised of the possibility of damages. Because some States or other jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to You. If you are dissatisfied with the Program or any portion of it, your sole and exclusive remedy is to discontinue using the Program.
You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, contractors, and agents from any and all claims, damages, liabilities, losses, costs, and expenses (including legal fees) arising out of:
Your use of or inability to use the Programme,
Your violation of this Agreement,
Your violation of the rights of another Member, or
Any Submissions you provide.
The Company reserves the right, at its own cost, to assume the exclusive defence of any matter otherwise subject to indemnification by you, in which case you agree to fully cooperate with such defence.
The Company reserves the right, in its sole discretion, to terminate your Membership and access to the Programme immediately if you:
Breach these Terms,
Fail to pay fees when due,
Engage in abusive, disruptive, or inappropriate behaviour in the community,
Infringe the Company’s intellectual property, or
Otherwise act in a manner deemed harmful to the Programme.
No refunds will be provided if termination is due to your breach. You remain liable for any outstanding payments owed under your 12-month commitment.
These Terms are governed by the laws of the Queensland, Australia.
Any disputes arising under or in connection with this Agreement must first be attempted to be resolved through good faith negotiation between you and the Company.
If a resolution cannot be reached, disputes shall be submitted to binding arbitration in Queensland, Australia.
You agree to waive any right to class actions or class arbitration, and to bring claims only in your individual capacity.
Notwithstanding the above, either party may seek injunctive or equitable relief in the courts of Queensland, Australia to protect intellectual property or confidential information.
The Company will not be liable or responsible for failure to perform any obligations under this Agreement where such failure is caused by events beyond our reasonable control, including acts of God, natural disasters, government actions, pandemics, wars, terrorism, labour disputes, failures of internet or telecommunications, or any other event outside our control.
This Agreement, together with the Company’s Terms of Use, Privacy Policy, and Disclaimer, constitutes the entire agreement between you and the Company with respect to the Programme. It supersedes all prior agreements, communications, and proposals, whether written, oral, or electronic.
If any provision of this Agreement is found to be invalid or unenforceable, the remainder of the Agreement will remain in full force and effect.
No waiver of any term or condition in this Agreement shall be deemed a continuing waiver of such term or condition or of any other term or condition. Failure of the Company to enforce any right or provision under this Agreement shall not be deemed a waiver of such right or provision.
You may not assign, transfer, or sublicense your rights under this Agreement without prior written consent from the Company. The Company may assign its rights and obligations under this Agreement at any time.
This Agreement shall commence and be enforceable upon the date you enrol in the Programme.
Questions about these Terms can be sent to: [email protected].
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