The Scalable Business School™ {SUPPORTED} T&Cs

SCALABLE BUSINESS SCHOOL (SUPPORTED) MEMBERSHIP TERMS

Effective Date: 28 August 2025

These Scalable Business School (Supported) Membership Terms (“Membership Terms”) apply to your participation in the Scalable Business School (Supported) Membership, including access to:

• the Scalable Business School curriculum and educational library; and

• the Scalable Business Society coaching, implementation, support, and community environment
  (collectively, the “Membership”).

These Membership Terms are entered into by and between you (“Member”, “Client”, “you”, or “your”) and Seen Loved Selling Scale Pty Ltd ABN 27 696 049 573 trading as This is Co. (“Company”, “we”, “us”, or “our”).

Effective from 27 April 2026, business operations previously conducted by This is Co Pty Ltd were transferred to Seen Loved Selling Scale Pty Ltd trading as This is Co. Existing customer relationships, memberships, subscriptions, and services continue uninterrupted unless otherwise stated.

These Membership Terms operate together with the Company’s:

• Terms & Conditions: https://hello.thisisco.com.au/pages/terms+conditions

• Privacy Policy: https://hello.thisisco.com.au/pages/privacy-policy

• Disclaimer: https://hello.thisisco.com.au/pages/disclaimer

By purchasing, accessing, or participating in the Membership, you agree to these Membership Terms together with the above policies.

1. MEMBERSHIP ACCESS

Your Membership may include:

• educational curriculum access;

• training materials;

• live coaching calls;

• implementation support;

• workshops;

• templates;

• replays;

• resources;

• community access;

• live events;

• software tools;

• AI-assisted resources;

• bonus materials;

• networking opportunities.

Specific inclusions may vary according to the Membership level or offer purchased.

The Company reserves the right to:

• improve;

• update;

• evolve;

• modify;

• replace;

• restructure;

• discontinue; or

• reschedule

Membership content, delivery methods, bonuses, resources, live calls, platforms, events, or community features at any time.

2. MEMBERSHIP STRUCTURE

The Membership combines:

• educational curriculum access through the Scalable Business School library; and

• ongoing coaching, implementation, support, and community access through the Scalable Business Society environment.

The Company does not guarantee:

• one-on-one coaching;

• unlimited access to Carinda Gosling;

• personalised consulting;

• guaranteed response times;

• unlimited implementation support;

• continuous live participation by Company representatives outside scheduled support structures.

3. TERM OF MEMBERSHIP

Initial Payment

At the time of enrolment, all Members are required to pay an initial payment equivalent to one month of Membership access.

This initial payment is always payable and is non-refundable under all circumstances except where required by applicable law.

30 Day Love It or Leave It Clause

During the first 30 days after enrolment, you may decide the Membership is not the right fit for you.

If you choose to leave within this 30-day period:

For Monthly Members:

• your Membership will end at the close of your first paid month; and

• no further monthly payments will be charged.

For Annual Members:

• your Membership will end at the close of your first 30 days; and

• you will receive a pro-rata refund of your annual payment less the equivalent value of the initial one month Membership payment.

12 Month Minimum Commitment

If you remain enrolled beyond the initial 30 day period, you are committing to a minimum Membership term of 12 months.

This commitment applies regardless of whether you selected:

• monthly billing; or

• annual billing.

If you selected monthly billing:

• monthly payments are a payment arrangement only; and

• do not create a month-to-month cancellable Membership during the initial 12 month commitment period.

By remaining in the Membership beyond the first 30 days, you agree to complete all payments required for the applicable 12 month Membership term.

Ongoing Membership After 12 Months

After completion of the initial 12 month commitment period:

• monthly memberships continue on a rolling month-to-month basis until cancelled in accordance with the Cancellation Policy; and

• annual memberships automatically renew annually unless cancelled before the applicable renewal date.

4. CANCELLATION POLICY

After completion of the initial 12 month commitment period:

• monthly Members may cancel with a minimum of 48 hours’ notice prior to the next billing date; and

• annual Members may cancel prior to their renewal date to prevent renewal for the following term.

Cancellation requests must be submitted via:

• the applicable membership portal where available; or

• email to hello@thisisco.com.au.

5. FAILED PAYMENTS

If a payment fails:

• Membership access may be suspended immediately;

• payment methods may be retried automatically;

• access to communities, calls, events, bonuses, or resources may be restricted;

• outstanding balances may become immediately due.

The Company reserves the right to:

• revoke access;

• deny participation in live events;

• engage debt recovery processes; or

• refer unpaid accounts to collections where legally permitted.

6. SCALABLE BUSINESS SOCIETY ACCESS

Access to the Scalable Business Society coaching environment, community, live calls, replays, support areas, and Membership resources remains available only while your Membership is active and paid.

When your Membership ends for any reason, including:

• cancellation;

• non-payment;

• termination; or

• breach of these Membership Terms,

your access to the Scalable Business Society ends immediately at the close of your final paid billing period.

You may not retain, continue using, reproduce, distribute, or share Society-specific recordings, templates, replays, or Membership resources after your Membership ends.

7. SCALABLE BUSINESS SCHOOL LIBRARY ACCESS

Provided your payment obligations have been fully completed, Members retain ongoing access to the core Scalable Business School curriculum library following completion of their Membership term.

This retained curriculum access:

• does not include continued access to the Scalable Business Society coaching or community environment;

• does not include ongoing live coaching, support, implementation guidance, or Membership benefits;

• may differ from the experience, support level, tools, resources, updates, or features available to active Supported Members.

The Company may reasonably:

• update;

• improve;

• archive;

• replace;

• restructure; or

• discontinue

curriculum materials, delivery methods, tools, resources, or Program features over time.

You acknowledge that:

• different products, memberships, programs, and support levels may contain different inclusions, resources, tools, support features, bonuses, updates, or educational materials;

• certain tools, trainings, software features, implementation resources, or new developments may be made available exclusively to active Supported Members or selected programs;

• the Company is not obligated to provide identical content, updates, tools, resources, or support features across all offers or access levels.

The Company is not obligated to:

• indefinitely maintain the curriculum library;

• continuously update the curriculum;

• provide all future tools, features, resources, or program developments to former Members; or

• provide identical inclusions between Supported Members and Self-Study access holders.

Where reasonably practicable, the Company will provide notice before permanently removing core curriculum access entirely.

8. COMMUNITY PARTICIPATION

The Membership may include access to:

• Facebook groups;

• apps;

• online communities;

• networking spaces;

• live chats;

• online portals.

Participation must remain respectful and lawful.

The Company reserves the right to suspend or terminate participation without refund where behaviour is considered:

• abusive;

• harmful;

• unlawful;

• disruptive;

• inappropriate;

• discriminatory;

• defamatory; or

• threatening.

9. REASONABLE USE

Membership access and support must be used reasonably and in good faith.

Excessive, disproportionate, abusive, or unreasonable use of support systems, implementation requests, messaging systems, audits, or administrative resources may result in reasonable limits being applied.

The Company reserves the right to determine reasonable usage standards at its discretion.

10. INDIVIDUAL BUSINESS USE AND SUPPORT ACCESS

Unless expressly stated otherwise in writing by the Company, purchases, memberships, licenses, support access, coaching access, and participation rights are granted for use within one individual business only.

Support, coaching, implementation guidance, feedback, educational assistance, audits, community participation, and live support environments are intended solely for:

• the individual purchaser; or

• one approved representative of the purchasing business.

Unless expressly authorised by the Company:

• only one person per business may actively participate in support spaces, coaching environments, communities, workshops, calls, or implementation areas attached to the offer;

• access may not be shared across multiple team members, contractors, staff, agencies, freelancers, clients, or unrelated businesses;

• support may not be used for servicing third-party client work, agency delivery, freelance delivery, or external consulting businesses.

The Company reserves the right to:

• restrict participation;

• remove additional users;

• suspend community access; or

• require additional paid seats or licences

where usage exceeds the intended single-business participation model.

Nothing in this clause prevents reasonable internal operational assistance within the purchaser’s own business where no additional support participation or separate user access is being utilised

11. INTELLECTUAL PROPERTY

All Membership materials, resources, trainings, frameworks, templates, prompts, recordings, downloads, software tools, and educational content remain the intellectual property of the Company.

Your Membership grants a limited, revocable, non-transferable, non-exclusive licence for personal or internal business use only.

You must not:

• reproduce;

• distribute;

• share;

• resell;

• publish;

• commercially exploit; or

• create derivative works from Company materials without prior written consent.

12. RECORDINGS AND TESTIMONIALS

The Company may record:

• coaching sessions;

• workshops;

• calls;

• trainings;

• webinars;

• live events;

• community sessions.

By participating, you consent to being recorded.

Testimonials, screenshots, comments, reviews, feedback, and community participation may be used for educational or promotional purposes in accordance with the Company’s Terms & Conditions and Disclaimer.

13. NO GUARANTEED RESULTS

The Membership is educational and informational in nature.

The Company does not guarantee:

• income;

• revenue;

• business growth;

• audience growth;

• advertising performance;

• client acquisition;

• profitability; or

• any specific outcome.

Results vary significantly depending on:

• implementation;

• effort;

• business model;

• experience;

• market conditions;

• external circumstances.

14. TERMINATION

The Company may suspend or terminate participation where:

• these Membership Terms are breached;

• payment obligations are not met;

• community standards are breached;

• misuse of Company materials occurs;

• unlawful or harmful conduct occurs.

Termination does not waive outstanding payment obligations already incurred.

15. GOVERNING LAW

These Membership Terms are governed by the laws of Queensland, Australia.

You agree to submit to the non-exclusive jurisdiction of the courts of Queensland, Australia in relation to any dispute arising from or connected with the Membership.

16. CONTACT

Seen Loved Selling Scale Pty Ltd
ABN 27 696 049 573
trading as This is Co.

Registered Office:
278 Flinders Street
Adelaide SA 5000
Australia

Email: hello@thisisco.com.au

Last Updated: 19 May 2026